The aim is to showcase the best of local, seasonal food and as such our menu changes with the seasons. In order to do so, the team harbours a strong relationship with the Suffolk Food Hall to make the most of having a full carcass butchery, scratch bakery, fishmonger and production kitchen just next door. This extends to the small suppliers, and local farmers we work closely with throughout the year.

Salary is dependent upon experience; and there’s a fair share of tips too plus:

• 20% discount in Food Hall
• 25% discount in Café & Cookhouse
• 28 days holiday, inc public holidays
• Benefits include flexible shifts without splits. We’re only open a la carte two evening per week, plus other evenings ad hoc functions. We are closed Christmas Day & Boxing Day.
• We also offer free parking, pension scheme and cycle to work scheme.

To apply, please send a CV to Jacqui, Head of Food Service & Standards with a completed application form downloaded from here

Key responsibilities

• To be aware of budgeted and actual departmental financial targets. This to include gross profits (food), stock levels and departmental profits.
• To control and monitor payroll costs by allocating the rota and resources in line with forecasted and actual business levels.
• To assist with ensuring food profit, events and other related targets for your departments are exceeded.
• To support the head chef

Customer focus

• To cook and consistently deliver the right standards for our menus.
• To ensure that the department is professional to both customers and team members.
• To review and act upon feedback relevant to your areas of responsibility, which includes customer complaints.

Specific Accountability

• To ensure stock is stored and rotated correctly in line with Food Safety requirements, following company policy to meet statutory legislation. This includes recording delivery and temperature checks of food commodities.
• To assist in ensuring the profitability of food operations and Gross Profit management. This includes helping carry out food stock-takes as required.
• To follow all procedures and processes for food controls to meet company requirements.
• To cost dishes as required.

People Management

• To help lead and motivate team members to create a team environment which promotes good employee morale and ensures a high level of commitment and pride in the workplace.
• Maintain effective communication within the team by holding regular briefing sessions and attending meetings when required.
• To supervise work of junior chefs, including their use of dangerous equipment.
• To be responsible for ensuring departmental training is carried out to the standard required.
• To continuously coach and counsel colleagues.
• To assist with ensuring unacceptable behaviour and performance is corrected, in line with the company disciplinary procedures, where this forms part of your responsibility.

Controlling the kitchen

• To supervise the department in absence of the Head Chef, to ensure effective operation on a day to day basis whilst maintaining company standards consistently, with attention to detail. This to include ensuring shift controls and procedures are adhered to.
• To assist with creating and updating standards manuals and cleaning schedules.
• To comply with statutory and company requirements for Health and Safety, Risk Assessment, Disability and all employment legislation and ensure all team members are trained accordingly.
• To implement action on Hygiene Audits in order to enhance the environment and achieve positive consistent results.

 

To apply, please send a CV to Jacqui, Head of Food Service & Standards with a completed application form downloaded from here

• Kitchen experience & a command of culinary skills at a level appropriate to the role
• A good understanding of food safety
• A flair for attention to detail and quality
• To be able to listen and implement advice
• Good time management skills
• To be team spirited, adaptable & flexible
• To have a hard working attitude and work cleanly & efficiently
• Flexibility to work some weekends if required

Circa 30 hours a week Mon – Fri.

Some early starts. Can be flexible.

Salary negotiable on experience​​

To apply, please send a CV to James, Production Manager with a completed application form downloaded from here

We are currently searching for an enthusiastic and reliable individual who has a passion for food along with the ability to deliver fantastic customer service on our butchery and fishmongers. All candidates as a minimum will need to be self-motivated and forward-thinking, as well as practical and hard-working.

Positions available from 24 to 40 hours per week (3-5 days). Shifts between 8am and 6.30pm. Must be available and willing to work some weekends and bank holidays.

Full/Part Time. Salary: dependent on experience.  20% discount in Food Hall. 25% discount in Café & Cookhouse. 28 days holiday, inc public holidays. Benefits include flexible shifts without splits. We also offer free parking, pension scheme and cycle to work scheme.

You will report to Head of Retail.

• Provide outstanding customer service
• Mix, and prepare value added product range
• Replenish displays, and merchandise products
• Opening and closing checks
• Daily cleaning duties
• Basic cutting skills (training provided)

For more information please call on 01473 786610.

To apply, please send a CV to Claire, Head of Retail with a completed application form downloaded from here

You will need to be self-motivated and forward-thinking as well as practical and hard-working. Good communication and IT skills as well as previous retail experience is essential.

You will report to the Head of Retail.

Duties will include:

• Providing outstanding customer service
• Stock replenishment and checking off deliveries
• Merchandising and display
• Opening and closing checks
• Daily cleaning duties
• Cashier work including cashing up

Hours: Shifts vary between 16 and 32 hours per week, (2 to 4 days) from 8.00am to 6.30pm.  You’ll need to be willing and available to work weekends and public holidays.

Job Type: flexible

Experience: proven retail experience

To apply, please send a CV to Claire, Head of Retail with a completed application form downloaded from here